Who we are

Our website address is: http://untouchedsrilanka.com.

Effective Date: May 1, 2026

At Untouched Sri Lanka, we are committed to protecting your privacy and ensuring your personal information is handled with absolute care. This Privacy Policy outlines how we collect, use, and protect the data you provide to us when booking a tour, planning a wedding, or visiting our website.

1. Information We Collect

We collect information necessary to design your bespoke travel or wedding experience, including:

• Identity Data: Full names, passport details, and ages of travelers.
• Contact Data: Email addresses, phone numbers, and physical addresses.
• Travel Preferences: Dietary requirements, health conditions relevant to travel (e.g., physical rating suitability), and specific interests.
• Financial Data: Payment details required to secure bookings and hotel reservations.

2. How We Use Your Information

Your data is used strictly for the “Holiday Designer” process:

• Personalization: To tailor itineraries, suggest boutique hotels, and arrange private chauffeur services.
• Wedding Planning: To facilitate legal documentation and coordinate with local vendors for destination weddings.
• Communication: To provide 24/7 support and updates regarding your journey.
• Legal Compliance: To fulfill Sri Lankan travel regulations and secure insurance where applicable.

3. Sharing of Information

We only share your information with trusted third parties necessary for your trip:

• Boutique Hotels & Resorts: To secure your luxury accommodations.
• Local Authorities: For national park permits, visa assistance, and legal wedding registrations.
• Service Providers: Professional chauffeur-guides and specialized wedding vendors.

4. Data Security

We implement robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We do not sell your personal information to third parties.